Head of Division - ICT Engineering Services (w/m/d)

Referenz: J22010
Ort / Standort: Headquarter \ Darmstadt \ Germany
Anmeldeschluss für Bewerbungen: 15.02.2022 23:59 CET
Kategorie: ICT Services

We are the first choice European aerospace company for software centric engineering solutions. We combine 40 years of experience in a market, where trust and quality are needed. With more than 400 employees in Germany, we shape the future of aerospace – and beyond - together.

Our staff plays a key role for our success through their qualifications, motivation, enthusiasm, different cultural backgrounds and their sense of collaboration in an open international environment living our values; trust, integrity, participation and curiosity.

We are committed to crafting a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.

We offer a wealth of benefits to support a balanced work life balance, including but not limited to flexible working hours, mobile working and ongoing career development.

The Position

The Head of Division is responsible for the management and coordination of the Division and the development of its business activities. A strong focus will be on the customer relationships and development of new concepts and ideas to grow our business in ICT Engineering Services.

The Division is part of the ICT and SatCom Solutions and Services Department. The Heads of Divisions will be working closely together with the Head of Department in leveraging Telespazio Germany’s and Group’s expertise, brand and presence to grow the business in existing and new markets.

You will be responsible for the Division and staff management, financial planning & budgeting and development of the business activities.

This position is based at our Headquarter in Darmstadt. It is full-time and permanent and expected starting date will be around March 2022.


We are looking forward to meeting you!



In particular, your key tasks and responsibilities are:

  • Leadership and supervision of the staff working in the Division, e.g. staff deployment, staff development, salary policies, regular appraisal process, training needs, leave monitoring, compliance to company rules and labour law, etc.;
  • Be the Division point of contact for Department Head and Human Resources for issues specific to the staff (e.g. staff deployment, staff development, salary policies);
  • Meet regularly with the staff and Clients in order to review the quality of running services and identify future trends;
  • Overall management of the contracts carried out in the Division according to the contractual requirements and in line with the company internal processes;
  • Acting as the primary point of contact for the clients and industrial partners; reporting to the clients as required;
  • Dynamically manage staff allocation to projects, ensuring the highest level of staff utilisation but at the same time ensuring that resources are available to handle peak loads and to support new business opportunities;
  • Maintain a thorough understanding of the projects within the Division, and the capabilities of the staff;
  • Communicate regularly with the industrial partners, in coordination with the Project/Service Managers where applicable, on any issues related to the projects they are working on;
  • Service Delivery/Project Management if necessary to bridge the gap;
  • Plan and ensure the growth of the Division in line with the Division/Department/Company strategy and targets;
  • Develop and implement the Division’s short-, mid- and long-term business strategy;
  • Develop and implement the Division’s portfolio of value-added solutions and services with focus on ICT infrastructure/cloud engineering and cybersecurity;
  • Drive product, solution or service developments to complement the Division’s offerings and secure internal investment funding by development of sound business plans;
  • Develop, implement and manage the Division’s operational and delivery capabilities and processes;
  • Establish networks, partnerships and (strategic) agreements for current and upcoming (major) opportunities with relevant clients, partners and suppliers;
  • Support Sales & Business Development organization in identifying opportunities, developing new business, preparing proposals and negotiating new contracts;
  • Lead the business development of the Division’s accounts;
  • Identify, develop and exploit synergies within the Department, with other departments/divisions and within the Telespazio and Leonardo Groups;
  • Responsibility for the Division's order intake, revenue stream and profit margin;
  • Budgeting, monitoring and reporting the Division’s economic parameters;
  • Provision of inputs for the Department financial reports and budget;
  • Manage, monitor and plan the Division’s financials (revenue, P&L, margins) and ensure a reliable financial reporting and forecasting;
  • Ensure all administrative data is tracked and timely processed, with the support of the Company Administration, e.g. invoicing, debtors’ control, timesheets, reports, etc.;
  • Reporting to the Company Management, respectively the Head of Department;
  • Participate in regular company internal management and technical meetings;


  • A university degree in Computer Science, Telecommunications or similar field (or equivalent);
  • Experience in managing complex ICT related services/projects;
  • Experience as a Service Delivery Manager;
  • Experience in people management;
  • Experience in conflict and negotiation management
  • Strong experience in subcontractors management;
  • The successful candidate will have strong goal-oriented and planning capabilities, coupled with very good problem-solving and interpersonal skills and a pronounced customer focus;

Experience across (some of) the following areas:

  • Server, Hyper Converged and Storage Infrastructure
  • Container technologies and virtualization
  • Software-Defined Networking, Software-Defined Storage
  • Data Centre Networking and Security
  • Cloud Architecture
  • Cybersecurity
  • Implementation, Consulting and Managed Services

Essential Skills

  • You are a charismatic and energetic person with excellent communication, social and leadership skills;
  • You have proven experience in managing client expectations and resolving possible conflicts;
  • You have strong communication and collaboration skills, ability to work in a diverse team environment and accomplish goals in line with team objectives;
  • You are interested in learning and dealing with modern technologies;
  • You bring a strong business understanding and have a continuous stream of new ideas and a drive to develop new offerings and opportunities;
  • You are a highly organized self-starter with personal drive to make sure it is right;
  • You are fluent in English;
  • You have an innovative and open mind-set;
  • You are able to deal with critical situations and pressure and have the right level of diplomacy;
  • You have strong experience and understanding of Profit & Loss calculations (revenue, gross margin, etc);
  • You have strong experience with managing teams;
  • You have experience in mission-critical environments;

Desirable Skills

  • Large Corporate / System Integrator / Managed Service Provider working experience;
  • Project Management Certification (PMP, Prince2);
  • ITIL Certification;
  • ISO 27001 Certification;
  • Experience with (some of) the following technologies: Hadoop, VMware, OpenStack, OpenShift, Kubernetes, Cisco ACI, Docker, IBM portfolio;
  • Familiar with SOC environment and solutions, Security management platforms, Threat intelligence platforms, Cyber security penetration testing and audit;
  • German language skills.

Your Benefits of joining us

  • Work-life balance: Flexible working hours, home office, sabbatical (time off for travelling around the world, extended parental leave, further education, etc.), option to work part time;
  • Financial benefits: Company pension plan, net wage optimisation programme including IT / bicycle leasing, discounted annual ticket for public transport, employer loans, etc.;
  • Employee recommendation scheme: We are grateful when our employees support us in finding new recruits. You will receive a bonus of 1,500 EUR to 3,000 EUR per successful recommendation;
  • Relocation support: We offer our newcomers a relocation lump sum and support you in finding a suitable new home as well as in finding a school or nursery for your children and much more. Should need be, this can even include support in the search for a job for your partner.
  • Career development: For us, further education and training are an essential part of people management, because this is the only way we can achieve our goal, namely a long-term and successful work relationship with you. Would you like to change your professional focus and work on other projects or change geographically? We will support you here as well.
  • Company event and activities: We have BBQs, Christmas parties and TGIF (Thank God It's Friday) events. On top of that, we organise team-building events and events internal to departments to promote team spirit. Let us know if you have creative ideas for corporate events or new initiatives that you would like to introduce to our company culture, no matter whether they are of artistic or technical nature.


Are you equally inspired by our visions and dreams? Get in touch with us today and send us your application! 

Your HR Contact for this position is Raphael Rossato.


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